One of my friends is non-japanese guy and his japanese speaking level is very limited. When he visited QB, he was rejected by staffs of QB because of his language problem. It is so ridiculous, isnt it?
He seemed disappointed to himself, but the real issue is those shitty staffs, personally. They should communicate with customers in basic English.
Im not saying they must speak english fluently in any situations but they should learn at least some barbar terms related to hair, like “shorter””longer””Do you feel itchy?” or kind of stuffs.