According to an anonymous industry insider who spoke with Shine, the Japan Airlines’ plane was reportedly told to wait on the R6 taxiway. The Japan Airlines’ crew then
asked if they could cross runway 34L, but seemingly did not wait for a response. Air traffic control staff were unable to stop the Boeing 787 before the incursion occurred.

Shockingly, this is not the first time Japan Airlines’ staff have disregarded or failed to heed instructions from Pudong Airport’s air traffic controllers. The East China
Civil Aviation Administration’s website notes the Japan Airlines’ Boeing 787 aircrew failed to obey instructions at Pudong Airport a whopping five times between May and September of last year, according to Shine.