>>702
I haven't gotten the response yet.
Even if you are busy, ignoring a query for a customer is almost unthinkable in Japan.
We hear a lot that as a customer, Japanese people expect too much from their service providers,
but replying a customer is something that is normally expected anywhere in the world.
ま、どう書こうが返事は来ない時は来ないでしょうけどね