The bra I purchased earlier from you fitted me perfectly,
and I've gotten this time a different colored one of the same size,
but it is obviously smaller than it should be.
I've also bought another one, but its hooks are broken
and its straps extend to no more than 22cm,
apparently not wearable for adults.
I'm sending you some pictures of them
so you can see what is wrong with them.
I'd like to request a refund.
If you agree, I'll return them COD.
Please tell me the procedure to follow.